Online Returns and Exchanges:
We want you to be completely satisfied with your purchase from Hulson Creek Boutique. If you are not satisfied for any reason, we offer returns and exchanges under the following conditions:
Time Frame for Returns:
Items must be returned within 14 days from the date of purchase.
Eligibility for Returns:
To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging & tags attached.
Non-Returnable Items:
The following items are not eligible for return or exchange:
*Clearance & Seasonal Items
*Swimwear & Underwear
*Hair Accessories & Earrings
Return Process:
To initiate a return, please email us at Hulsoncboutique@gmail.com or bring the item in store for a store credit or exchange.
Refund or Exchange Online:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange.
If approved, refunds will be processed as Store Credit.
If exchange is needed, we will charge the customer a return shipping fee of ($6.99), unless the customer ships it back at their own expense.
Shipping Costs:
Customers are responsible for all shipping costs associated with returns unless the return is due to a defect or error on our part.
Defective or Incorrect Items:
If you receive a defective or incorrect item, please contact us immediately for assistance.
In-Store Returns:
Items purchased online can be returned in-store following the same guidelines.
Required Documentation:
For all returns, a valid receipt must be presented or proof of purchase.